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Privacy Policy

Effective Date: 30 September 2025

This Privacy Policy explains how Berentix (“we”, “our”, “us”) collects, uses, stores, and protects your personal data when you use our accounts, cards, and payment services. By using Berentix, you agree to the terms of this Privacy Policy.

1. Information We Collect

• Personal details: name, email, phone number, date of birth, address.
• Identity data: government-issued ID, KYC/AML documents.
• Financial data: account numbers, card details, transaction history.
• Technical data: device info, browser, IP address, usage logs.
• Communication data: support requests, emails, chats.

2. How We Use Your Data

• To verify your identity and comply with regulations.
• To process payments and provide our services.
• To improve platform performance and user experience.
• To detect and prevent fraud or suspicious activity.
• To send service updates, alerts, and notifications.

3. Sharing of Data

We do not sell your personal data. We may share limited information with:
• Regulatory authorities, for compliance purposes.
• Payment processors and partner banks, to complete transactions.
• Service providers (IT, security, support).
• Legal authorities when required by law.

4. Data Security

We use advanced encryption, secure servers, and continuous monitoring to protect your data. However, you are responsible for securing your account credentials and devices.

5. Data Retention

We keep your personal data as long as required by law, regulation, or for the purposes stated in this policy. After that, data is securely deleted or anonymized.

6. Your Rights

You have the right to:
• Access and request a copy of your personal data.
• Correct inaccurate or incomplete information.
• Request deletion of your data (subject to legal requirements).
• Withdraw consent for certain processing activities.
• File a complaint with a data protection authority.

7. Cookies and Tracking

We may use cookies and tracking technologies to improve your experience, analyze usage, and personalize content. You can manage cookie preferences in your browser.

8. International Transfers

Your data may be transferred outside your country for processing. In such cases, we ensure adequate safeguards are in place as required by applicable laws.

9. Updates to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with a revised effective date. Continued use of our services means you accept the updated policy.

10. Contact Us

For any questions about this Privacy Policy, contact us:
Phone: +1 940 623 3442
Email: hello@berentix.com
Website: www.berentix.com